We are a dedicated residential mental health treatment facility providing care to adults aged 18 and older. Our primary focus is on mental health treatment, with a special focus on trauma and resolving the root causes of mental health struggles. Protecting your privacy is of utmost importance to us, and we are committed to managing your personal information with care and transparency. This Privacy Policy outlines how we collect, use, and safeguard your information in accordance with California privacy laws.
Information We Collect
California Healing Centers may request the following information:
Personal Information: We collect personal details such as your name, contact information, date of birth, and emergency contact when you apply for admission to our center.
Health Information: To ensure personalized care, we gather health-related details including your medical history, treatment records, and relevant mental health and substance use history.
Payment Information: For billing purposes, we collect payment details such as bank account or credit card information.
Website Usage Information: When you visit our website, we may collect data such as your IP address, browser type, and pages visited to improve your online experience.
Use of Information
California Healing Centers will only request your personal information in order to help and best serve you.
Treatment and Care: We use your health information to provide and tailor effective mental health treatment services.
Communication: Your contact information allows us to communicate with you regarding your treatment, appointments, and administrative matters.
Billing and Payment: Your payment details are used to process transactions and manage billing.
Improving Services: Website usage data helps us understand user behavior and enhance the functionality and content of our website.
Data Protection and Security
We implement strict security measures to protect your personal and health information. Our facility uses encryption, secure servers, and regular security audits to prevent unauthorized access, disclosure, or modification of your data.
Compliance with California Privacy Laws
As a California-based facility, we comply with all relevant privacy laws, including the California Consumer Privacy Act (CCPA) and the California Confidentiality of Medical Information Act (CMIA). These laws give you specific rights regarding your personal data.
Patient Rights
Access and Update: You have the right to access your personal and health information and request corrections if needed.
Data Portability: Upon request, we can provide a copy of your personal data in a portable format.
Right to Delete: You may request the deletion of your personal information, subject to legal and contractual requirements.
Non-Discrimination: We will not discriminate against you for exercising your privacy rights.
Special Considerations
We understand the sensitivity of mental health and substance abuse information. We handle this data with the highest level of confidentiality, sharing it only with authorized personnel involved in your care or as required by law.
Changes to this Privacy Policy
We may update our Privacy Policy periodically to reflect changes in our practices or for other legal and regulatory reasons. Any changes will be posted here with the updated effective date.
Contact Us
If you have any questions or concerns about this Privacy Policy or your data rights, please contact us.
Effective Date: 10-30-24
Thank you for trusting California Healing Centers with your care. Your privacy and well-being are our highest priorities.
